Cruisers Yachts Five-Time Recipient of Consumer Satisfaction Award
November 3, 2006
Cruisers Yachts, a leading manufacturer of luxury yachts, today received a 2006 CSI Award, the National Marine Manufacturers Association's (NMMA) highest customer satisfaction award, in the category of Inboard Express Cruiser Boats.
This is the fifth year that Cruisers Yachts has been recognized with a CSI Award. The company has received the award in this category every year since the award's inception.
"We have a very close relationship with our customers that begins with delivery and continues as a part of their ongoing boating experience," said Jim Viestenz, president of KCS International, parent company of Cruisers Yachts. "Cruisers Yachts is proud of the number of customers that continue their loyalty with our brand as a result of the dependable and personable service they receive."
To be recognized, a CSI Award recipient must have achieved and maintained an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by consumers who have purchased a new boat during the period of July 2005 to June 2006.
The awards were presented during ceremonies Friday, November 3rd, in conjunction with the International BoatBuilders' Exhibition and Conference (IBEX), at the Miami Beach Convention Center in Florida.
Headquartered in Oconto, Wis., Cruisers Yachts is a division of KCS International Inc., which includes sister company Rampage Sport Fishing Yachts. Cruisers Yachts is known as one of the world's premier designers and manufacturers of pleasure yachts and produces 15 models from 28 to 56 feet in its Oconto facility as well as their boatbuilding operation in Wilmington, N.C.
